Deciding on a janitorial services company for your building can be daunting at first. You go to your search engine, type in janitorial services near me and are presented with a staggering number of options. Your next thought is, how do I distinguish one from the other and which one is right for my building? Scroll on to find out!
1. Quality
Quality is your primary concern when choosing a janitorial services company. Do they clean the barrels when changing the liners? Are they meticulous and clean the underside of tables? The hard-to-reach spot next to the Keurig machine? Assessing the pride the company takes in their work and their ability to go above and beyond for their customer is critical in the selection process.
2. Communication
Communication is key when selecting cleaners as well. Will the company give you a dedicated line to a manager and how fast will they respond? The line will be helpful for addressing special requests and ensuring that all your needs are taken care of. Further, checking the other modes of communication they offer such as email can be beneficial as well. We can assure you at NEIC that we will respond within minutes and that every customer is given a manager’s phone number.
3. Reputation
Lastly, reputation within the industry is a factor to consider. To gauge reputation, google reviews are an excellent way to see how customers feel about the business. In addition, testimonials on the company’s website are another method of quality assessment. These allow one to garner insight and gain perspective from third parties.
Interested in how New England Industrial Cleaners embodies these philosophies and more? Reach out to us for more info!